Your IT Should Just Work. When It Doesn’t, We Fix It Fast.
Sound Familiar?
We Solve the IT Problems That Are Holding Your Business Back
If any of these sound like your business, PCe’s Managed IT Services were built for you.
Ready to stop dealing with IT problems and start focusing on your business? Let’s talk.
We Can Help — 855-423-3183Is This Right For You?
Our IT Support Services Are Built for Businesses Like Yours
You don’t need a big IT budget or a technical team on staff. You just need a business where technology matters — and a partner who picks up the phone when something goes wrong.
You can’t afford to wait hours for IT help
Every hour your team spends waiting for IT support is an hour of lost productivity. If your current provider takes half a day to respond — or you’re Googling solutions yourself — there’s a better way. We guarantee a response in under 30 minutes, every time.
You’re constantly putting out IT fires
If your team deals with the same recurring IT problems week after week, the issue isn’t bad luck — it’s a lack of proactive management. We monitor your systems continuously and fix problems early so the same issues stop coming back.
You have 5–200 employees
You’re big enough that IT problems cost you real time and money every day, but too small to justify a full-time IT department. PCe gives you a complete IT support and management operation for a fraction of what in-house would cost.
Your team works remotely or across multiple locations
Remote and hybrid teams need IT support that reaches them wherever they are. We support every device and every employee — in the office, at home, or in the field — with the same fast response time and the same quality of support.
You’re worried about security but don’t know where to start
Cybersecurity is included in every PCe engagement — not sold as an add-on. From antivirus and patching to access controls and threat monitoring, your environment is protected from day one without you having to think about it.
Your IT costs are unpredictable and hard to budget
Getting billed every time something breaks makes IT costs impossible to plan around. One flat monthly rate covers your entire IT support and management operation — no surprise invoices, no per-ticket charges, no hidden fees.
Not sure if this is right for you?
Book a free 30-minute call. We’ll tell you honestly if we’re the right fit.
Minimal Downtime. Maximum Support.
Every Hour Your IT Is Down Is an Hour Your Business Isn’t Running
Downtime isn’t just frustrating — it’s expensive. When your systems are slow, your team is waiting. When something breaks, everyone stops. And when your IT support takes hours to respond, the damage compounds. Most businesses accept this as normal. It isn’t.
PCe guarantees a response in under 30 minutes — not an automated ticket confirmation, but a real technician who already knows your environment picking up your issue and working on it. Most problems are resolved remotely within the hour. When something needs hands-on attention, we dispatch on-site support without delay.
The goal isn’t just fast support — it’s preventing the issues that need support in the first place. We monitor your systems around the clock, catch problems early, and resolve them before your team ever notices something was wrong. You stay focused on your business. We handle everything behind the scenes.
Under 30-minute response — guaranteed in writing
Not a ticket acknowledgement. A real technician who knows your systems, working on your problem within 30 minutes of your call.
Remote and on-site support — whatever the problem needs
Most issues are resolved remotely within the hour. When something needs hands-on attention, we dispatch an on-site technician without delay.
24/7 monitoring catches problems before you do
We watch your systems around the clock so most issues are caught and resolved before they affect your team. The best support call is the one that never has to happen.
Every PCe client gets cybersecurity built in — not sold as an add-on.
Trusted by businesses
across every industry
Don’t take our word for it — hear directly from the growth-focused companies that rely on PCe every day.
The PCe team is simply fantastic.
We have shifted our IT services for our company to PCe from our previous supplier, and their service quality is first class. They took full ownership of our systems and resolved any issues promptly. They are proactive and highly experienced. Even when the problem is from another IT provider, such as software, they are great at supporting our broader team to solve it. I would highly recommend PCe to any company looking for a great IT support team.
PCe consistency has been the biggest benefit.
We used to have our IT managed by separate companies in each of the cities we do business in. PCe now manages all our locations.
We no longer deal with the frustration of day-to-day IT challenges.
We switched our corporate IT services to PCe approximately a year ago and it’s been a great experience. Tickets are closed quickly and accurately. The leadership team meets with us quarterly to provide strategic direction. We couldn’t be happier.
Extremely quick response and resolution for all our concerns.
We have been with PCe since July 2021 when our site first opened. PCe team members are very knowledgeable and offer tremendous customer service. I highly recommend PCe Solutions.
What’s Included in Every PCe Engagement
We Fix Problems. More Importantly, We Stop Them From Happening.
Most IT providers wait for something to break before they do anything about it. Every hour you spend waiting for a fix is an hour your business isn’t running properly — and those hours add up fast. PCe takes a different approach. We monitor your entire environment continuously, catch early warning signs before they become real problems, and resolve issues quietly in the background so your team never has to stop working.
The result is an IT environment that’s stable, secure, and predictable — one that supports your business instead of holding it back. Every capability below is included in your monthly rate. No add-ons, no upgrade tiers, no surprises.
PCe Managed IT Essentials
Everything included in every engagement — so your IT is always monitored, maintained, and ready to support your business.
24/7/365 System Monitoring
We watch your systems around the clock — detecting issues early and resolving them before your team ever notices something was wrong.
Under 30-Minute Response Guarantee
When your team has an IT issue, a real technician who knows your environment responds in under 30 minutes — not a ticket, not an automated reply.
Remote & On-Site Support
Most issues are resolved remotely within the hour. When something needs hands-on attention, we dispatch an on-site technician without delay.
Cybersecurity Included
Security isn’t an add-on at PCe — it’s built into every engagement. Antivirus, access controls, threat monitoring, and security patching are all included at no extra cost.
Proactive Maintenance & Patching
We keep every system patched, updated, and optimized on a regular schedule — reducing vulnerabilities and preventing the slow hardware and software degradation that causes most IT problems.
Backup & Disaster Recovery
We implement automated, multi-tiered backups and a tested disaster recovery plan — so if the worst happens, your business data is safe and you’re back up and running fast.
One Flat Monthly Rate
No surprise bills, no per-incident charges, no upgrade tiers. Everything your business needs is covered in a single predictable monthly rate you can actually budget around.
Compliance & Data Security
We build and manage IT environments that meet the compliance requirements of your industry — healthcare, legal, financial services, or otherwise — so audits are routine, not stressful.
IT That Scales With Your Business
New hires, new locations, new software — we plan and manage your technology environment so it grows with your business without disruption or delay.
IT Support Services
Six Ways PCe Keeps Your Business Running Without Interruption
Every type of IT support your business needs — all included in one flat monthly rate. Click any service to learn what it means for your team.
Help Without the Wait
Remote Support — Most Issues Fixed Within the Hour
A secure remote connection means most IT problems are diagnosed and resolved without anyone having to wait for a technician to arrive on-site.
Hands-On Help When It Matters
On-Site Support — We Come to You
When a problem needs physical hands on it — hardware failures, network cabling, infrastructure work — we dispatch a technician to your location without delay.
Your First Line of Support
Help Desk — Real People, Fast Responses
Your team gets direct access to knowledgeable technicians who resolve day-to-day IT issues quickly — so no one sits waiting at a broken computer.
The Foundation Everything Runs On
Network & Infrastructure — Stable, Secure, Always On
Your servers, networking equipment, and core IT infrastructure are monitored and maintained so the systems your business depends on stay reliable.
Protecting What Matters Most
Security & Data Protection — Built In, Not Bolted On
Layered security, access controls, threat monitoring, and data backup are all included in every PCe engagement — not extras you have to pay for separately.
Keeping Your Apps Running
Software & Application Support — Configured and Maintained
The applications your team relies on every day are kept properly configured, updated, and supported — so software issues don’t slow your business down.
IT Health & Risk Assessment
Find Out Exactly What’s Holding Your IT Back
Most businesses are living with IT problems they’ve just learned to work around. Our assessment gives you a clear picture of where you stand — and a prioritized plan to fix it. Click each area to see what we review.
Are your systems running as fast and reliably as your business needs them to?
Slow hardware, aging servers, unpatched software, and poorly configured networks are a productivity tax that most businesses have stopped noticing because they’ve got used to it. We benchmark your system performance against what it should be, identify every bottleneck, and show you exactly what’s costing your team time every single day.
How exposed is your business to a cyberattack right now?
Most small businesses are significantly more vulnerable than they realize — outdated software, end-of-life devices, weak passwords, missing MFA, and unmonitored access points are all open doors for attackers. We assess your entire security posture, identify every gap, and give you a prioritized plan to close them before something goes wrong.
If your systems went down tomorrow, could your business recover — and how fast?
Most businesses think they have a backup solution. Fewer businesses have actually tested whether that backup can restore their data quickly in a real emergency. We review your current backup configuration, test your recovery capability, identify single points of failure, and make sure you have a disaster recovery plan that would actually work when you need it.
Does your IT environment meet the compliance requirements your industry demands?
Healthcare, legal, financial services, and engineering all carry specific regulatory obligations for how data is stored, accessed, and protected. Non-compliance can mean fines, lawsuits, and lost clients. We assess your IT environment against the frameworks that apply to your business — HIPAA, PIPEDA, CMMC, and others — and give you a clear gap analysis and remediation plan.
Are your cloud services and software actually configured properly — or just turned on?
Most businesses are paying for cloud services and software licenses that are either underused, misconfigured, or creating security risks. Microsoft 365, cloud storage, SaaS applications, and remote access tools all need to be properly set up, governed, and managed. We audit your entire software and cloud environment, find what’s redundant or misconfigured, and make sure every tool is delivering real value.
Are you getting good value from what you’re currently spending on IT?
Most businesses have no clear picture of what they’re actually spending on IT across all their vendors, licenses, support contracts, and hardware. We consolidate and analyse your complete IT spend, identify where you’re overpaying or duplicating costs, and show you what a managed services model would cost compared to what you’re spending now — including the hidden costs of downtime and reactive support.
< 30m
Response time guarantee after you become a client
6
Dimensions of your IT environment we assess
100%
Actionable plan — not just a report
Ready to find out exactly where your IT stands? Book a free assessment call.
📅 Book Your Free IT AssessmentNo Obligation. No Jargon. No Pressure.
Here’s Exactly What Happens When You Book a Free IT Consultation
Most businesses hesitate because they expect a sales pitch. What you’ll actually get is a straight conversation about your IT — and a clear picture of where things stand. Here’s the full process, no surprises.
Before the call
We learn about your business and your biggest IT frustrations
When you book, we ask a few quick questions about your team size, your current setup, and the IT issues that are costing you the most time. By the time we talk, we’ve already thought through what a managed IT solution looks like for a business like yours — so the conversation is focused from the start.
On the call
We review your current IT and identify your biggest risks and gaps
In 30 minutes we walk through your current setup — your hardware, your software, your security posture, your backup situation, and your support experience. We identify where you’re most exposed, what’s costing you the most downtime, and what a managed IT model would look like for your specific business — including what it would cost monthly.
After the call
You get a written IT assessment — whether you work with us or not
We follow up with a written summary of what we found — your biggest risks, what needs to be fixed first, and what a managed IT engagement with PCe would look like for your business. No obligation, no sales pressure. Most businesses walk away with a clearer picture of their IT than they’ve had in years, regardless of whether they choose PCe.
What do IT support services include and what does a typical engagement look like?
When you work with PCe, you’re not choosing between day-to-day support and strategic IT management — you get both together in one engagement. On the support side, that means help desk access, remote and on-site troubleshooting, network monitoring, security, and application support so your team always has someone to call when something goes wrong. On the management side, that means a dedicated IT manager who knows your business, proactive maintenance, vendor oversight, compliance management, and IT planning so your technology stays aligned with where your business is heading. It’s a complete IT operation — monitoring, supporting, securing, and managing your entire technology environment — for one flat monthly rate.
How fast do you actually respond when something goes wrong?
We guarantee a response in under 30 minutes — and this is a written commitment in every contract, not a marketing claim. When your team has an IT issue, a real technician who already knows your environment picks it up within 30 minutes and starts working on it. Most issues are resolved remotely within the hour. When something requires physical presence, we dispatch an on-site technician without delay. We also monitor your systems around the clock so the majority of issues are caught and resolved before anyone on your team even notices something was wrong.
What kinds of IT problems can PCe actually help with?
The full range — from the everyday issues that slow your team down to the complex problems that can stop your business entirely. On the day-to-day side: slow computers, software errors, printer problems, email issues, password resets, VPN access, and user account management. On the more serious side: network failures, server issues, cybersecurity incidents, ransomware response, data recovery, hardware failures, and compliance gaps. If it involves your technology, we handle it.
How does PCe protect our business from cyber threats?
Security is built into every PCe engagement — it’s not an optional add-on. Every client gets centrally managed antivirus and endpoint protection, multi-factor authentication enforcement, security patching and updates, access controls, 24/7 threat monitoring, and a documented incident response plan. We take a layered approach because no single security tool stops everything — the goal is to make your environment hard enough to compromise that attackers move on to easier targets, and to detect and contain anything that does get through as fast as possible.
How do you make sure our IT systems stay available and reliable?
Through continuous monitoring, proactive maintenance, and planning for failure before it happens. We monitor your critical systems around the clock, catch performance degradation and hardware warning signs early, apply patches and updates on a regular schedule, and test your backups to make sure they actually work. We also help you put redundancy and failover in place for your most critical systems — so a single hardware failure doesn’t take your whole business offline. The goal is to resolve the majority of issues before your team ever experiences them.
Do you support older systems and legacy software our business still relies on?
Yes. Many businesses run critical operations on software that’s years or even decades old — and replacing it isn’t always practical or affordable. We support legacy systems alongside modern infrastructure, keeping them patched where possible, securing the environment around them, and integrating them with newer tools where appropriate. When the time does come to migrate or replace a legacy system, we help you plan and execute that transition without disrupting the operations that depend on it.
What makes PCe different from other IT support providers?
Three things set us apart. First, the 30-minute response guarantee is written into every contract — most providers talk about fast response, we put it in writing. Second, cybersecurity is included in every engagement — not sold as an upgrade. Most IT providers charge extra for security; we treat it as a baseline. Third, we assign a dedicated IT manager to every client — someone who knows your business, your systems, and your team, and takes personal ownership of your IT environment. You’re not dealing with a random technician every time you call.
How do you get started with PCe Solutions?
Book a free 30-minute IT consultation. We’ll review your current setup, identify your biggest risks and gaps, and give you a clear picture of what a managed IT engagement would look like for your business — including a monthly cost estimate. No obligation, no sales pressure. Most businesses walk away with a clearer picture of their IT than they’ve had in years, whether they choose PCe or not. Book your free consultation →
Ready to Stop Dealing With IT Problems and Start Focusing on Your Business?
Book a free 30-minute IT consultation. We’ll review your current setup, identify your biggest risks, and show you exactly what a fully managed IT environment looks like for your business — in plain language, no jargon.
No obligation · No jargon · Written IT assessment included
