Unified Communications & VOIP

Smarter more integrated telephone communication for your business

Traditionally, businesses relied on landline telephones which were expensive, clunky, and in no way integrated with their sales or workflow software.

VoIP changes all that. VoIP gives you the ability to choose either a computer-based softphone, or more familiar traditional handsets. It also enables a much higher degree of integration between your CRM, sales call software or support software. Last but not least, the cost of VoIP compared to traditional landlines is much lower.

PCe Solutions offers voice over IP services hosted in a private cloud solution, or you can opt to use service providers such as AWS/Azure or others using SIP Trunking. We are able to integrate Advanced PBX features and host large numbers of simultaneous calls.

Here’s a quick list of what you get working with PCe Solutions

Soft phone or traditional handset solutions
Greater integration with your business productivity software
Hosted or SIP Trunking solutions
Reduced cost of service

Advanced PBX features
Better voice quality
Large numbers of simultaneous calls

What is VoIP for Business?

Voice over Internet Protocol (VoIP) is a type of phone system designed to meet the communication needs of businesses of all sizes. It uses an existing high-speed Internet connection to send and receive calls, while at the same time, offering companies a variety of features designed to fit each one’s specific needs.

VoIP phone systems are not just for businesses, as they are available for residential users as well. Even so, there is one significant difference between the two: business VoIP focuses more on the tools businesses need to succeed rather than concentrating on the basic features that are often standard with many residential plans.

Switching to business VoIP allows people to make calls through the Internet rather than using traditional landline phone systems. However, Business VoIP should be thought of as a whole lot more than just a replacement for a landline. These phone systems also include some type of PBX phone system, something that provides advanced productivity and is often considered an ‘add-on’ by traditional phone carriers.

In addition to advanced features, business VoIP can provide owners with greater flexibility than standard phone companies. Those who compare the different VoIP providers with their current company will notice a number of differences between the amenities that are offered as well as the price.

What Features Come with a PCe VoIP Solution?

VoIP provides significantly more efficiency features than conventional telephone companies. If you’re curious about the most popular high-tech calling features available with VoIP systems, a few of them include:

Auto Attendant
Call Announce
Call Continuity
Call Forwarding
Call Waiting
Do Not Disturb
Dynamic Caller ID
Emergency Assistance

Follow Me
Music on Hold
Number Porting
Ring Groups
Seven Digit Dialing
Virtual Recording
Voicemail

PCe VoIP packages include a variety of features that ordinarily incur additional charges from a standard telephone company. With VoIP plans, you’ll receive nearly all these features at no additional cost.

What is the Difference Between Business VOIP and Traditional Phone Service?

VoIP is known for providing a better call quality, and it also has a lot more features that are included. We realize that you might be hesitant about switching your business to a VoIP system, but although traditional phone systems are considered more comfortable, switching to a VoIP system will help to increase the productivity of your phone system. Most small to medium-sized businesses can benefit from switching to a VoIP service plan, because it allows their customers to enjoy:

Scalability for future growth
Reduced rates
Mobility for remote employees
High call quality
Enterprise features
Improved employee productivity

Find Out How a VOIP Phone System Can Help Your Business.

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PCe Offers IT Consulting & Services For Today’s Business

We offer a beautiful combination of the right people and the right solutions seamlessly woven together to make your business technology a seamless part of your day.

Managed Services

Your technology is supposed to work for you, not the other way around. We are experts at connecting people with the best tools that make running your business a pleasure. We strive to make the technology fade into the background and simply do what it’s supposed to do.

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PCe can work with your existing team on a Consulting basis or, we can become your IT department making sure that your business needs, goals, and ambitions line up with the software, hardware and overall IT infrastructure of your business.

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There are few things quite so stressful or devastating to a business as a cyber security breach. PCe Solutions makes sure your digital house is secure. This can include a combination of software, as well as education for your staff.

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HaaS & Procurement

Implementing Hardware as a Service (HaaS) for your business can be a game-changer and PCe Solutions works with all the leading vendors helping you leverage this technology to make your business highly scalable and dependable.

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Cloud Service

Cloud services have outstanding up time, reduce load on your local computers, increase security, make backups automated and increase productivity through ease of collaboration. PCe Solutions can connect you with the products that are right for you.

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Unified Communications & VoIP

VoIP can change the way you communicate. Depending on your business softphone solutions may be ideal with huge benefits or you can dramatically reduce your communication cost while still using familiar handset devices.

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