Unified Communications & VOIP

Smarter more integrated telephone communication for your business

Traditionally, businesses relied on landline telephones which were expensive, clunky, and in no way integrated with their sales or workflow software.

VoIP changes all that. VoIP gives you the ability to choose either a computer-based softphone, or more familiar traditional handsets. It also enables a much higher degree of integration between your CRM, sales call software or support software. Last but not least, the cost of VoIP compared to traditional landlines is much lower.

PCe Solutions offers voice over IP services hosted in a private cloud solution, or you can opt to use service providers such as AWS/Azure or others using SIP Trunking. We are able to integrate Advanced PBX features and host large numbers of simultaneous calls.

Here’s a quick list of what you get working with PCe Solutions

  • Soft phone or traditional handset solutions
  • Greater integration with your business productivity software
  • Hosted or SIP Trunking solutions
  • Reduced cost of service
  • Advanced PBX features
  • Better voice quality
  • Large numbers of simultaneous calls

What is VoIP for Business?

Voice over Internet Protocol (VoIP) is a type of phone system designed to meet the communication needs of businesses of all sizes. It uses an existing high-speed Internet connection to send and receive calls, while at the same time, offering companies a variety of features designed to fit each one’s specific needs.

VoIP phone systems are not just for businesses, as they are available for residential users as well. Even so, there is one significant difference between the two: business VoIP focuses more on the tools businesses need to succeed rather than concentrating on the basic features that are often standard with many residential plans.

Switching to business VoIP allows people to make calls through the Internet rather than using traditional landline phone systems. However, Business VoIP should be thought of as a whole lot more than just a replacement for a landline. These phone systems also include some type of PBX phone system, something that provides advanced productivity and is often considered an ‘add-on’ by traditional phone carriers.

In addition to advanced features, business VoIP can provide owners with greater flexibility than standard phone companies. Those who compare the different VoIP providers with their current company will notice a number of differences between the amenities that are offered as well as the price.

What Features Come with a PCe VoIP Solution?

VoIP provides significantly more efficiency features than conventional telephone companies. If you’re curious about the most popular high-tech calling features available with VoIP systems, a few of them include:

Auto Attendant
Call Announce
Call Continuity
Call Forwarding
Call Waiting
Do Not Disturb
Dynamic Caller ID
Emergency Assistance

Follow Me
Music on Hold
Number Porting
Ring Groups
Seven Digit Dialing
Virtual Recording
Voicemail

PCe VoIP packages include a variety of features that ordinarily incur additional charges from a standard telephone company. With VoIP plans, you’ll receive nearly all these features at no additional cost.

What is the Difference Between Business VOIP and Traditional Phone Service?

VoIP is known for providing a better call quality, and it also has a lot more features that are included. We realize that you might be hesitant about switching your business to a VoIP system, but although traditional phone systems are considered more comfortable, switching to a VoIP system will help to increase the productivity of your phone system. Most small to medium-sized businesses can benefit from switching to a VoIP service plan, because it allows their customers to enjoy:

  • Scalability for future growth
  • Reduced rates
  • Mobility for remote employees
  • High call quality
  • Enterprise features
  • Improved employee productivity

Find Out How a VOIP Phone System Can Help Your Business.

What Our Clients Are Saying

We genuinely care about our clients and we make it evident in our service delivery

Aside from ensuring that our systems are always up to date and maintained, we enjoy PCe’s transparency and clear communication. They advise us when we need to make changes and we are never surprised or left wondering. …More

Kathleen D
Director
Accounting Firm

The biggest difference we noticed was the quality of service. We now have a network system that is reliable and years ahead of the sorry state it was in just a few months ago. I went from worrying if we were even going to have …More

Alex L
Office Manager
Engineering Firm

PCe, consistency has been the biggest benefit. We used to have our IT managed by separate companies in each of the cities we do business in. PCe now manages all our locations and is helping us find ways to centralize and streamline our IT operations even more. Things just run much …More

Cindy R
Vice President
Assisted Living & Healthcare

With PCe, waiting for support is no longer an issue. They are very responsive and resolve any issues we report very quickly. Unlike many other firms in the city, they also fully support Mac environments which was a big challenge …More

Tyler C
CEO
National Marketing Firm

Thanks to PCe, we now receive consistent quality service. PCe assigned a dedicated IT manager to our account who is well versed in our systems and is able to assist us quickly and efficiently at a moment’s notice. PCe always …More

Kerry M
Manager
Healthcare

I can say that aside from their transparent cost-structure their service excellence and knowledge has been a big improvement. What I like about PCe compared to other companies is that they are not constantly trying to sell …More

Dr. Rahul M
Owner
Dental Clinic

PCe has been able to smoothly handle the IT operations of two of our companies and company networks and helped us determine and make sense of where to delineate and where to merge network operations. Their regular on-going support and …More

Katie P
Business Development Manager
Oil & Gas

Aside from the support from PCs I have enjoyed the transparency and straightforward nature of their monthly billing. Regardless of whether we have a busy or slow month, I pay one fixed monthly fee and there are no hidden …More

Dr. Camellia P
Owner
Dental Clinic

With PCe, we have a dedicated IT manager assigned to our account. Our PCe consultant understands our network inside and out and fully understands the integration between our various industry specific programs. We also have a …More

Brent R
Owners
Van Line & Transportation Services

PCe Offers IT Consulting & Services For Today’s Business

We offer a beautiful combination of the right people and the right solutions seamlessly woven together to make your business technology a seamless part of your day.

Managed Services

Your technology is supposed to work for you, not the other way around. We are experts at connecting people with the best tools that make running your business a pleasure. We strive to make the technology fade into the background and simply do what it’s supposed to do.

Professional Services

PCe can work with your existing team on a Consulting basis or, we can become your IT department making sure that your business needs, goals, and ambitions line up with the software, hardware and overall IT infrastructure of your business.

Cybersecurity

There are few things quite so stressful or devastating to a business as a cyber security breach. PCe Solutions makes sure your digital house is secure. This can include a combination of software, as well as education for your staff.

HaaS & Procurement

Implementing Hardware as a Service (HaaS) for your business can be a game-changer and PCe Solutions works with all the leading vendors helping you leverage this technology to make your business highly scalable and dependable.

Cloud Service

Cloud services have outstanding up time, reduce load on your local computers, increase security, make backups automated and increase productivity through ease of collaboration. PCe Solutions can connect you with the products that are right for you.

Unified Communications & VoIP

VoIP can change the way you communicate. Depending on your business softphone solutions may be ideal with huge benefits or you can dramatically reduce your communication cost while still using familiar handset devices.

Areas We Serve

Calgary

500-5940 Macleod Trail SW
Calgary, AB T2H-2G4
Canada
Direct: 403-879-8643
Open: Monday – Friday (8:30AM – 5PM)

Vancouver

1500, 701 West Georgia Street
Vancouver, BC V7Y 1C6
Canada

Direct: 1-(855)-423-3183
Open: Monday – Friday (8:30AM – 5PM)

Edmonton

1400, 10665 Jasper Avenue
Edmonton, AB T5J 3S9
Canada

Direct: (780) 851-4524
Open: Monday – Friday (8:30AM – 5PM)

Toronto

151 Yonge Street
Toronto, ON M5C 2W7
Canada

Direct: 416-208-7838
Open: Monday – Friday (8:30AM – 5PM)

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