MINIMUM HARDWARE STANDARDS

TABLE OF CONTENTS

Minimum Hardware Standards

  • 1. Introduction
  • 2. Hardware Requirements
  • 3. Exceptions and Upgrades
  • 4. Compliance and Support
  • 1. 1. INTRODUCTION

    This Minimum Hardware Standard document outlines the hardware requirements that clients must meet to ensure compliance with PCe Solutions’ support standards. By adhering to these standards, clients can optimize their system performance, enhance compatibility, and ensure a seamless support experience.

    2. HARDWARE REQUIREMENTS

    The following hardware components and specifications are considered the minimum standard for systems supported by PCe Solutions:

    2.1. DESKTOP/LAPTOP COMPUTERS

    Processor: Modern Intel i5
    Memory (RAM): 16 GB
    Storage: 256 GB SSD
    Operating System: Windows Pro Edition OS within Support Life Cycle
    Network Interface: Wired: Gigabit Ethernet NIC; Wireless: Minimum AC WiFi card

    2.2. SERVERS

    CPU: Xeon 2.0GHz
    Memory: 32GB
    Storage: 10k SAS RAID 10 (Subject to Review based on performance)
    Network Interface: Dual Gigabit NIC, iDRAC/iLO Enterprise

    2.3. NETWORK EQUIPMENT

    Firewall: Business grade firewall, gigabit interfaces, with valid support contract
    Switches: Business grade switches with minimum gigabit interfaces
    Wireless APs: Business grade controller based Wireless Access Points
    WiFi Standard: WiFi 5 minimum
    Routers, Switches, Firewalls: [Minimum specifications, models, or manufacturers supported]

    2.4. PRINTERS AND PERIPHERALS

    Printers/Scanners: Network Based Printer with Scan to SMB functionality.

    3. EXCEPTIONS AND UPGRADES

    While this document establishes the minimum hardware standard, PCe Solutions recognizes that some clients may have unique requirements or existing hardware that may not meet these standards. In such cases, exceptions or upgrades may be considered on a case-by-case basis, subject to the approval of PCe Solutions.

    4. COMPLIANCE AND SUPPORT

    Clients are responsible for ensuring compliance with the Minimum Hardware Standard as outlined in this document. Non-compliant hardware may result in limitations on support services provided by PCe Solutions. It is recommended that clients review and update their hardware periodically to meet evolving technology requirements and optimize system performance.

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